GDPR Compliance Statement
At Huntick Retreat, we prioritise your privacy and are fully committed to complying with the General Data Protection Regulation (GDPR). This statement outlines how we manage, protect, and process your personal data in line with GDPR standards.
Lawful Basis for Processing
We process your personal data only when there is a clear lawful basis for doing so. This includes instances where you have given consent, when it is necessary for the performance of a contract, to meet legal obligations, or to serve our legitimate business interests. For example, we process your information to confirm bookings, respond to inquiries, or improve our services, ensuring that these activities do not override your rights or freedoms.
Your GDPR Rights
Under GDPR, you have several rights regarding your personal data:
- Access: You can request to see the data we hold about you.
- Rectification: If your data is incorrect or incomplete, you can request updates.
- Erasure: Also known as the “right to be forgotten,” you can ask us to delete your data where it is no longer needed.
- Restriction: You can request that we limit how we process your data in certain situations.
- Objection: You can object to the processing of your data, particularly for direct marketing purposes.
- Data Portability: You can request a copy of your data in a portable format.
To exercise any of these rights, contact us at the details provided below. We will respond promptly and in compliance with GDPR timelines.
How We Protect Your Data
At Huntick Retreat, we implement robust security measures to safeguard your personal data. All sensitive information is encrypted during transmission and securely stored. Access to your data is restricted to authorised personnel only, and we regularly audit our systems to ensure compliance with the latest security standards. These measures protect against unauthorised access, data breaches, and loss.
Data Collection and Use
We collect personal data to provide you with the best possible experience. This includes information you provide directly when making a booking, such as your name, contact details, and payment information. Additionally, we may collect data automatically through your interactions with our website, such as IP addresses and browsing behaviors, to improve our services and enhance functionality.
Your data is used to:
- Process bookings and payments securely.
- Communicate important updates or respond to inquiries.
- Improve our website and services based on user behavior.
- Comply with legal requirements or obligations.
We do not sell your data to third parties, and any data sharing is strictly for service provision or legal compliance.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this statement. For instance, booking records are retained for accounting and regulatory purposes. Once your data is no longer required, we securely delete or anonymise it to ensure it cannot be linked back to you.
International Data Transfers
In cases where your data needs to be transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place. This includes the use of standard contractual clauses or compliance with recognised data protection frameworks, ensuring your data receives the same level of protection as it would within the EEA.
Contact Information
If you have any questions, concerns, or requests regarding this GDPR Compliance Statement or your personal data, please contact us:
Huntick Retreat
Huntick Rd, Lytchettt Matravers, Poole BH16 6BB
Phone: 01202 622222
Email: info@huntickltd.co.uk
We are here to address your concerns and ensure your data rights are respected.